Privacy policy

Confidentiality and security are core values of SANTYMAR, S.A. and, consequently, we are committed to ensuring the privacy of the User at all times and not to collect unnecessary information. Below, we provide you with all the necessary information about our Privacy Policy in relation to the personal data we collect, explaining:

Who is responsible for the processing of your data.
For what purposes we collect the data we request from you.
What is the legal basis/legitimacy for processing: Consent.
How long we keep your personal data
In case of transfer: To which recipients are your data disclosed.
What are your rights.

1. Right to information

The data of users registered through the forms provided for this purpose on the Web site are collected by SANTYMAR, S.A. in order to facilitate the provision of services that SANTYMAR, S.A. provides through this Web site.
SENDING E-MAILS.
Purpose: To respond to your requests for information about our services and answer your queries regarding them.
Legal Basis: The user’s consent when requesting information through the e-mail address.
Retention: Once your request is answered by e-mail, if it has not generated a new treatment.
Conditions of access and use
This data protection policy regulates the access and use of the service of the website www.santymar.com that SANTYMAR, S.A. makes available to Internet users interested in its services and content.
In accordance with the provisions of the general law in force in Spain on personal data, Organic Law 3/2018 of 5 December, which adapts to domestic law the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as well as the other regulations currently in force, SANTYMAR, S. A, owner of the Web site, informs the user of this site of the existence of a database of personal data created by SANTYMAR, S.A under its responsibility.
This website is governed by the regulations exclusively applicable in Spain, being subject to it, both nationals and foreigners who use this website, and hereinafter to Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce (with subsequent revisions) and Organic Law 3/2018 and Regulation (EU) 2016/679 of the European Parliament and of the Council mentioned above, relating to the protection of individuals with regard to the processing of personal data and the free movement of such data, as well as other regulations currently in force.
Access to our website by the USER is free of charge and is subject to the prior reading and full, express and unreserved acceptance of these GENERAL CONDITIONS OF USE in force at the time of access, which we ask you to read carefully.
Users guarantee and are responsible, in any case, for the truthfulness, accuracy, authenticity and validity of the personal data provided.
The provision of personal data through our portal requires a minimum age of 14 years, in accordance with current legislation on the Protection of Personal Data.
We may at any time modify the presentation and configuration of our website, expand or reduce services, and even remove it from the network, as well as the services and content provided, all unilaterally and without prior notice.
The provision of personal data requires a minimum age of 14 years or, if applicable, sufficient legal capacity to enter into a contract.
The personal data requested are necessary to manage your requests and / or provide services associated with the commercial and administrative activity of SANTYMAR, S.A., so if you do not provide them, we can not serve you properly or provide the service you have requested.

2. Recipients of your data

Your data are confidential and will not be disclosed to third parties, unless there is a legal obligation.

3. Rights in relation to your personal data

Any person may withdraw his or her consent at any time, where such consent has been given for the processing of his or her data. In no case does the withdrawal of this consent condition the execution of the subscription contract or the relations previously generated.
You may also exercise the following rights:
Request access to your personal data or their rectification when they are inaccurate.
Request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
Request the limitation of their processing in certain circumstances.
Request opposition to the processing of your data on grounds relating to your particular situation.
Request data portability in the cases provided for in the regulations.
Other rights recognised in the applicable regulations.
Where and how to request your Rights: by writing to the data controller at the postal or e-mail address (indicated in section 2), indicating the reference “Personal Data”, specifying the right you wish to exercise and in relation to which personal data.
In case of disagreement with the company regarding the processing of your data, you may lodge a complaint with the Data Protection Authority (www.agpd.es).

4. Security of your personal data

In order to safeguard the security (avoid alteration, loss, and unauthorised processing or access) of your personal data, we inform you that we have adopted all the technical and organisational measures necessary to guarantee the security of the personal data provided. We also use Google’s anti-spam service to ensure the security of your information. You can consult Google’s privacy conditions in this respect here.

5. Updating your data

In order for us to be able to keep your personal data up to date, it is important that you inform us of any changes to your personal data; otherwise, we cannot be held responsible for the accuracy of the data.
We are not responsible for the privacy policy regarding personal data that you may provide to third parties through links available on our website.
This Privacy Policy may be modified to adapt it to the changes that occur on our website, as well as to legislative or jurisprudential modifications on personal data that may appear, so it is necessary to read it every time you provide us with your data through this website.

6. Hotjar

“We use Hotjar to better understand the needs of our users and to optimise this service and experience. Hotjar is a technology service that helps us to better understand our users’ experience (e.g. how long they spend on which pages, which links they choose to click on, what they like and dislike, etc.) and this allows us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data about the behaviour of our users and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only) and preferred language for displaying our website. Hotjar stores this information on our behalf in a pseudonymous user profile. Hotjar is contractually prohibited from selling any of the data collected on our behalf.
For more information, please see the “About Hotjar” section of the Hotjar support site.”